We are writing to say thank you for an outstanding job your company did and in particular, John Dial in repairing damage to our house in Barboursville, WV. The efforts by everyone within your organization went beyond expectations. The quick responses dealing with the insurance company to the courteous and supportive assistance those working our claim was not the standard support one finds in today’s business climate. The First Response employees were genuine in their interest to help and continuously exceeded expectations. In all my experiences, I have never had such a sincere and positive business interaction. You made our damage recovery process a positive experience in such a stressful time.
Above and beyond all the positives we experience working with your company, we cannot express how grateful and appreciative we are to John Dial. Mr. Dial went far above anything we could have ever expected in helping ensure everything was done and done right. He is an amazing asset to your organization. We cannot thank him enough for all he did to help us.
We wrote our insurance company and described the outstanding service your company provided and will always recommend First Response Restoration.