About Us
First Response Restoration has earned the reputation of being the premier, full service general contractor specializing in new construction, home remodeling and restoration/emergency services in the Hurricane, West Virginia area. We have over 5,000 satisfied customers we have worked with since we started in 2003.
Whether you are building your dream house, finally making those renovations you have been planning for years, or trying to recover from major fire/water/wind damage to your home, First Response Restoration is the first and only call you will need to make.
Our Mission
The mission of First Response Restoration is twofold: 1) to help people preserve, maintain, and enhance their home or place of business, and 2) manage the risks of everyday living and recover from unexpected events at their home or place of business. 100% satisfaction will be our goal, which we will earn by respectfully helping our customers protect, restore, and improve their property.
Our Vision
To earn the reputation as being the premier, full-service general contractor specializing in remodeling and restoration/emergency services, company in the nation.
Our Process
Initial Consultation
With the exception of emergency services that normally need to be performed quickly, to prevent further damage, every other potential project begins with an initial consultation. This consultation is a complimentary brief meeting and gives us the opportunity to discuss the finer details of your project and/or repairs with you including:
- What do you want to build or remodel?
- Why do you want to build or renovate?
- Design options, preferences, and lifestyle
- Timeline
- Desired Investment Range
- How the insurance estimate/claim process works for emergency/repair jobs
Moving Forward
After our initial consultation, if your project requires design, planning, or estimating work, we will present you with a design agreement prior to proceeding. Our design, planning, and estimating fees are flexible and based on the level of work needed to get the plans/estimate developed for success. When you hire First Response Restoration to complete a project for you, we’ll use a step-by-step process that’s easy, clear, and highly effective. We will communicate with you at every step and all points in between. This allows us to not only provide you with exactly what you’re dreaming of, but it also helps us stick to your budget and get your project completed by the desired day of completion.
