Reviews
Charles
I would like to take this opportunity to praise what the workers and staff from First Response Restoration accomplished in the assessment and repairs of the water damage to my home. Johns assessment work was exacting and efficient. Michaels repair work was flawless and perfect. Although, I am very happy with the end product, I was most impressed with the conditions my home was in everyday at the end of each work cycle. The work was clean, nothing was damaged or moved (beyond reasonable moving of things in the process of repairs). In closing, I would like to strongly recommend First Response Restoration to anyone for repairs assessments and repairs. I am honored to have had such professionals in my home.
Robert
I would like to take this opportunity to thank you for a job well done for the restoration of the water damaged bedroom. Your men were able to remove the wet insulation, plaster and dry out the wooden structure in short order. This operation required the removal of all the furniture, drapes, lighting, and ceiling fan before they were able to remove the wet material. It took several days to dry out the wood structure. Your men returned and installed new insulation, drywall, and plaster mud. Your men were very careful to keep the dirt and dust to a minimum. They covered the floor with protective clothes and plastic sheeting. New paint was applied in two days. The final day before Thanksgiving, the men returned all fixtures and furniture to restore the room to its original state. Thank you, gentlemen, for a fine job. (Shane Belcher, Mike Glen, Billy Grit, and Timmy Walroth).
Charles and Barbara
Dear First Response,
Just a note of appreciation to Barb, Andy and Jeremy for their efforts to restore our kitchen. Although we did not anticipate this project, Barb and her crew made the process less overwhelming. They were courteous, prompt, and professional. They came as scheduled and worked diligently and skillfully, answered questions and took great care to leave our home neat and clean. I fell they went above and beyond our expectations. Thank you for a job well done.
E. Bailey
The team at First Response will spoil you! From the first interaction to the last they are professional and courteous. The individuals are highly skilled and deeply concerned about doing the job the right way. They treat your home like its' their own. I can't say enough about the quality of their work and their character. I had a leak in my home that required more than $160k in repairs over a period of 4 months. There was plenty of time to detect a weakness in this company. I did not. Highly, highly recommended!
Brittany R.
My family and I were lost as far as to where to begin after we suffered from our house fire. Immediately upon calling First Response and meeting with their team, I felt a sense of relief. Their kindness and patience during the process meant so much. Barb took the time to help me understand the claims process and was always there when I had questions or concerns. She knows her stuff! John Dial-WOW! The attention to detail and pride that he and his team take in their work is phenomenal. They work so hard and make sure you get exactly what you want. If I could give them more than 5 starts I would! Thank You All!
Kevin
They really care about the customer’s needs during a hard time. These guys work really hard to please everyone. Top notch company all the way around.